Payment and Refund Policy

Payment Methods

Checks should be made payable to Voyagers, Inc. and mailed to: 

51 Middlesex St., Suite 105
North Chelmsford, MA 01863 

Payments can also be made online via PayPal.

Payment Is Due with Membership Renewal

Full payment includes Coop-Day fee(s), plus any outstanding balance on the member's account. Members pay study group materials fees directly to the study group leader. Members pay outside-instructor fees directly to the outside instructor at the start of the new session. Do not include outside instructor fees with your payment to Voyagers.

Payment Options

Voyagers members can pay in full at the time of registration or opt for our Payment Plan. If you select to use our Payment Plan, $150 is due at the time of registration, and the remainder is due on the fifteenth of each month, in equal monthly payments; the balance must be paid in full by the start of the Coop session. You can select the Payment Plan on your Membership Renewal Form. If you have questions about the payment schedule under the Payment Plan, please contact the Treasurer.

In order for Voyagers members to renew memberships and select study groups, any outstanding balances must be paid in full by the start of the membership renewal period, unless payment arrangements have been made with and documented by the Treasurer.

Scholarships

Scholarship funds may also be available. For more information about Voyagers Scholarship Policy and the application form, please see our Scholarship Policy.


Refunds

We understand that sometimes a family's circumstances or plans change after registration. Although full payment or a commitment to a payment plan is due with registration, partial refunds are possible until two weeks before a Voyagers term begins. Families who withdraw by notifying the Membership Coordinator at least two weeks prior to the beginning of a term may also email treasurer@voyagersinc.org to request a partial refund for that term. Refund requests may not be processed until after the Add/Drop period ends - sometime in October for each fall session, and sometime in February for each spring session. 

Non-refundable fees 

For the Single Day Coop Membership, $150 will be non-refundable and your membership will be converted to a Family Membership (or a Family Membership with Leave of Absence Status, if requested). $50 of each additional Coop Day program (full or half, when offered) is also non-refundable. 

Refundable fees 

Study group leaders will be collecting materials fees from participants. If someone withdraws from a study group, any refund will be at the leader’s discretion, based on the types of materials purchased, whether someone will be taking the open seat, if they had to purchase in bulk or advance, etc. Study group leaders should make every effort to refund fees, if possible, based on the criteria above.

After your original registration paperwork has been submitted to the Membership Coordinator, any further changes to your study group enrollment should be arranged in accordance with the Registration and Add/Drop Policy.

Exceptions to the Refund Policy may be considered on a case-by-case basis. The decision of the Treasurer may be appealed to the Board of Directors. The decision of the Board of Directors is final.


Visit Us

We are located in the Chelmsford Mills complex at 51 Middlesex Street in North Chelmsford, MA. Our entrance is from the Chelmsford Mills parking lot at the corner of Princeton St. and Gay St. For help finding us, call 978-656-8192.

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